Overview

JDA is looking for a tenured Customer Executive (Account Executive) to sell JDA’s software and services into the CPG/Food & Beverage sectors. Previous supply chain management sales experience at the enterprise-level ($1B+ annual revenue) highly desirable. This is a remote/virtual based position with geographic focus in the Southeastern United States. The role will have a combination of existing clients and net-new targets.

Primary Duties and Responsibilities

• Develop and execute territory and customer-specific account plans to achieve assigned LOB revenue (software, services, education, …) and customer satisfaction targets.
• Intimately understand customers’ industry drivers, growth pillars, strategic initiatives, and technology landscape.
• Lead all sales cycle motions: prospecting, qualification, RF x response, demonstrations/presentations, value-based proposal delivery, negotiation, and contract execution.
• Leverage full breadth of JDA supporting resources – Solution Engineering, Value Engineering, Industry Experts, Product Marketing, Analyst Relations, Reference Marketing, Customer Success, Alliance Partners – to execute and enrich sales strategies.
• Follow established protocol to ensure customers efficiently, transparently, and fluidly transition from Sales to Client Success.
• Collaborate with JDA virtual teams (Product, Marketing, Client Success, Industries, Alliances, etc.) to promote JDA strategies and innovations within the customer base.
• Monitor, understand, and appropriately syndicate competitive intelligence.
• Point of contact for customer service issues and escalations.
• Pro-active partner engagement and development.
• Consistently maintain reliable pipeline and forecast data.
• Maintain accurate and current CRM data (Salesforce).

Qualifications

• 7+ years enterprise software sales or pre-sales experience; multiple deals > $1M; SaaS solution selling a plus.
• ERP, SCM, and/or CPG-Food & Beverage domain expertise.
• Continuous learning mindset.
• Proven quota-attaining track record.
• Experience in a team-based selling environment.
• Exceptional presentation, listening, communication, and negotiation skills.
• Bachelor’s degree; equivalent experience also considered.